BELOW SUPERNAV drop zone ⇩

Some Walmart stores restricting self checkout lanes

  • Walmart customers are seeing reserved self checkout lanes for app users
  • Spark delivery drivers and Walmart+ subscribers getting dedicated lanes
  • Some customers are not happy

The mother of the child told police she was waiting to use the self-checkout at a Walmart in Crockett, Texas (not pictured). She had a baby in a car seat and her one-year-old in the cart. (Getty Images)

MAIN AREA TOP drop zone ⇩

MAIN AREA TOP drop zone ⇩

maylen

https://digital-stage.newsnationnow.com/

AUTO TEST CUSTOM HTML 20241114185800

AUTO TEST CUSTOM HTML 20241115200405

AUTO TEST CUSTOM HTML 20241118165728

AUTO TEST CUSTOM HTML 20241118184948

(NewsNation) — Retail giant Walmart is limiting self checkout lanes in some stores to make more space for Spark delivery drivers and Walmart+ subscribers. 

Several Walmart shoppers have reported seeing reserved lanes for app users and delivery drivers that are not available for general patrons, according to Business Insider

Those not using either the Walmart or Spark app have to use the full-service lanes, the outlet reports. 

Walmart spokesperson Joe Pennington told the outlet that the blocked off checkout lanes are not mandatory and that store managers can adjust these to best fit their customers. 

“Based on several factors including customer and associate feedback, shopping patterns, and business needs, some locations are temporarily testing different checkout staffing options,” Pennington told Business Insider.

While access appears to depend on app subscriptions, the new changes are also not in an effort to increase Walmart app memberships, he said. 

Walmart appears to be following in the footsteps of other retailers who have made similar changes to self checkouts. 

Shoppers at Target stores have said they have also seen limited self-checkout lanes and shorter self checkout hours, and that they have a ten item or less policy, reported The Street. The move has appeared to anger shoppers who have taken to social media to vent their frustrations.

Business

Copyright 2024 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed

Site Settings Survey

 

MAIN AREA MIDDLE drop zone ⇩

Trending on NewsNation

AUTO TEST CUSTOM HTML 20241119133138

MAIN AREA BOTTOM drop zone ⇩

tt

KC Chiefs parade shooting: 1 dead, 21 shot including 9 kids | Morning in America

Witness of Chiefs parade shooting describes suspect | Banfield

Kansas City Chiefs parade shooting: Mom of 2 dead, over 20 shot | Banfield

WWE star Ashley Massaro 'threatened' by board to keep quiet about alleged rape: Friend | Banfield

Friend of WWE star: Ashley Massaro 'spent hours' sobbing after alleged rape | Banfield

Fair

la

60°F Fair Feels like 60°
Wind
3 mph SW
Humidity
62%
Sunrise
Sunset

Tonight

Clear to partly cloudy. Low 46F. Winds light and variable.
46°F Clear to partly cloudy. Low 46F. Winds light and variable.
Wind
5 mph N
Precip
9%
Sunset
Moon Phase
Waning Gibbous