BELOW SUPERNAV drop zone ⇩

Walmart executives say new AI tool 100 times more productive

  • Walmart CEO says new AI tools have been successful in crunching data
  • McMillon: 'We’re finding tangible ways to leverage generative AI'
  • Walmart also plans to roll out AI tools to improve the customer experience

Adobe Stock

MAIN AREA TOP drop zone ⇩

MAIN AREA TOP drop zone ⇩

ovp test

mLife Diagnostics LLC: Oral Fluid Drug Testing

Male shot by female at Shreveport apartment

Class to create biodiverse backyard

Rules for outbursts at Caddo School Board Meeting

(NewsNation) — Walmart executives say their new generative AI model has been successful in helping rewrite product listings as they also prepare to roll out a new shopping assistant using the technology.

In a second-quarter earnings call for the fiscal year, Walmart President and CEO Doug McMillon told investors the company had used multiple large language models to create or improve over 850 million pieces of data in its product catalog.

“We’re finding tangible ways to leverage generative AI to improve the customer, member and associate experience. We’re leveraging data and large language models from others and building our own,” McMillon said. “Without the use of generative AI, this work would have required nearly 100 times the current headcount to complete in the same amount of time.”

The data generated by the AI tools can help associates find products by quickly accessing images of packages. Additionally, customers using Walmart’s AI assistant will soon receive follow-up answers to their questions, helping them find the exact item they are looking for, according to McMillon.

Walmart unveiled its plans to integrate AI into the customer experience in January, also announcing it would be expanding its drone delivery notice.

The country’s largest retailer had provided a glimpse into “InHome Replenishment” earlier in the year, which aims to use AI to learn consumers’ shopping habits and keep them stocked on their favorite groceries, as well as a beta platform that allows customers to create outfits virtually and get feedback from their friends.

AI

Copyright 2024 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed

Site Settings Survey

 

MAIN AREA MIDDLE drop zone ⇩

Trending on NewsNation

MAIN AREA BOTTOM drop zone ⇩

tt

KC Chiefs parade shooting: 1 dead, 21 shot including 9 kids | Morning in America

Witness of Chiefs parade shooting describes suspect | Banfield

Kansas City Chiefs parade shooting: Mom of 2 dead, over 20 shot | Banfield

WWE star Ashley Massaro 'threatened' by board to keep quiet about alleged rape: Friend | Banfield

Friend of WWE star: Ashley Massaro 'spent hours' sobbing after alleged rape | Banfield

Cloudy

la

61°F Cloudy Feels like 61°
Wind
0 mph ESE
Humidity
88%
Sunrise
Sunset

Tonight

Partly cloudy skies. Low 58F. Winds light and variable.
58°F Partly cloudy skies. Low 58F. Winds light and variable.
Wind
5 mph NNE
Precip
3%
Sunset
Moon Phase
Full Moon