Amazon’s cloud service sees widespread outage

Ayanti Bera/Reuters

Updated: Nov 25, 2020 / 05:47 PM CST

FILE – In this Oct. 1, 2020 file photo, an Amazon logo appears on an Amazon delivery van, in Boston. (AP Photo/Steven Senne, File)

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(Reuters) — Amazon.com Inc’s widely used cloud service, Amazon Web Services (AWS), is experiencing a large-scale outage, the company said on Wednesday, affecting users ranging from websites to software providers.

It has also affected the ability to post updates to its service health dashboard, the company said.

“Kinesis has been experiencing increased error rates this morning in our US-East-1 Region that’s impacted some other AWS services. We are working toward resolution,” an AWS spokesperson said in a statement.

Amazon Kinesis, a part of its cloud offerings, collects, processes and analyzes real-time data and offers insights.

Video-streaming device maker Roku Inc, Adobe’s Spark platform, video-hosting website Flickr and the Baltimore Sun newspaper were among those hit by the outage, according to their recent posts on Twitter.

“We are experiencing intermittent issues with our website and publishing system because of the AWS outage,” the newspaper tweeted

We are experiencing intermittent issues with our website and publishing system because of the AWS outage. We will continue to post breaking news updates to our social channels.https://t.co/et26BALCcE
— The Baltimore Sun (@baltimoresun) November 25, 2020

Amazon’s cloud service business is thriving on higher demand from companies switching to virtual offices due to the COVID-19 pandemic.

Sales from AWS, which sells data storage and computing power in the cloud, rose about 29% in the third quarter.

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