BELOW SUPERNAV drop zone ⇩

Privacy concerns over Uber’s ‘Record My Ride’ feature?

  • Uber is expanding the "Ride My Share" feature that allows for audio recording of the ride
  • Uber says audio files are encrypted and stored on the device of the person who enabled it
  • A similar video recording feature is also under trial in some cities, according to Uber

(Getty Images)

MAIN AREA TOP drop zone ⇩

MAIN AREA TOP drop zone ⇩

(KDVR/NEXSTAR) — Ride-sharing giant Uber is expanding an optional safety feature in more cities across the U.S. “Record My Ride” lets both riders and drivers record audio of their ride right on their phones in the event of safety issues. But should you worry about your privacy?

Here’s how it works: Riders and drivers can add the safety feature in the app’s Safety Toolkit section. After it’s enabled, the option to “record audio” can be initiated by hitting “start.” Both parties can begin or end a recording at any time during a trip. The feature automatically shuts off after a trip is completed.

Uber says audio files are encrypted and stored on the device of the person who enabled it. The company explains that “no one can listen to the audio — including Uber, the rider or the driver” while the recording is on a device.

Uber does not have access to it unless one of the parties submits an issue and attaches it. Only at this time will the audio file be decrypted and heard by a safety agent for review, Uber says.

But how do you know if a rider or a driver is recording your ride?

“If a driver chooses to enable this feature, it sends a message to the rider, alerting them that audio may be recorded during their trip,” said Uber’s Head of Privacy and Security Public Policy Uttara Sivaram.

The audio recording feature is available in more than a dozen countries, and over 70 cities in the U.S., the company says.

“From the start, our goal was to design this feature in a way that keeps the recordings secure and protects the privacy of all parties involved,” Sivaram said.

A similar video recording feature, which allows drivers to record video from their phone’s front-facing cameras, is also under trial in some cities, according to Uber.

Tech

Copyright 2024 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed

Site Settings Survey

 

MAIN AREA MIDDLE drop zone ⇩

Trending on NewsNation

AUTO TEST CUSTOM HTML 20241119133138

AUTO TEST CUSTOM HTML 20241202111905

MAIN AREA BOTTOM drop zone ⇩

tt

KC Chiefs parade shooting: 1 dead, 21 shot including 9 kids | Morning in America

Witness of Chiefs parade shooting describes suspect | Banfield

Kansas City Chiefs parade shooting: Mom of 2 dead, over 20 shot | Banfield

WWE star Ashley Massaro 'threatened' by board to keep quiet about alleged rape: Friend | Banfield

Friend of WWE star: Ashley Massaro 'spent hours' sobbing after alleged rape | Banfield

Haze

la

57°F Haze Feels like 57°
Wind
2 mph S
Humidity
78%
Sunrise
Sunset

Tonight

Partly cloudy skies during the evening will give way to considerable cloudiness and fog after midnight. Low 48F. Winds light and variable.
48°F Partly cloudy skies during the evening will give way to considerable cloudiness and fog after midnight. Low 48F. Winds light and variable.
Wind
2 mph NNW
Precip
13%
Sunset
Moon Phase
Waxing Crescent