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(NewsNation) — Two people in Jonesborough, Tennessee, are still missing after Hurricane Helene swept through their town on Sept. 27, sweeping them away with it.
Steve Cloyd, a 60-year-old husband, father and grandfather, and Nancy Tucker, a 76-year-old wife, are missing and the searches for them appear to have stalled.
Hurricane Helene struck Jonesborough, Tennessee
Steve Cloyd’s wife, Keli, recalls the weeks before the storm.
“Steve and I had celebrated 36 years of marriage and we actually went to Dollywood on the 22nd of September to celebrate and it was a good day filled with beautiful memories,” she said. “Actually it was funny, because Steve didn’t like selfies but he said to me that day, what, no selfies? So then I broke out the camera and we did some selfies.”
Just days later, the remnants of Hurricane Helene swept through their hometown of Jonesborough, unleashing 60-mile-per-hour winds and catastrophic flooding.
Keli Cloyd had gone to work in the morning and Steve Cloyd was at home with the couple’s dog, Orion, watching the storm.
Keli Cloyd texted her husband in the morning to let him know she was safe. He responded by sending progress reports of the rising creek. Between 10:30 to 11, he began sending videos and saying he was running out of green.
“Around one o’cock is when his messages to me start getting a little more desperate, saying the basement’s filling, Orion’s freaking out,” Keli Cloyd said. “He said the basement’s starting to fill, it sounds like it’s the end here. (Around) two o’clock he calls me and says to me, ‘I am calling you because this is not good. He said I’m calling to tell you that I love you but I think this is the end.'”
Last messages from Steve Cloyd
Cloyd began calling 911 to get help for her husband. She called eight times that day, but ultimately Steve Cloyd grabbed Orion, carried her to his Jeep and tried to get out on his own.
The Jeep was flooded and his cell phone battery was dying. That’s when he and his wife shared their last text.
“My last text to him was at 2:48 p.m. and he said ‘on the move’ and what I knew by that was he had no control over the Jeep and the Jeep was starting to float. That was my last text to him and I never heard anything more from him,” she said.
Flooding washed away Nancy Tucker’s trailer
About five miles across town, Jimmy and Nancy Tucker were home when the floodwaters began to rise.
Her nephew, Johnny Horton, said he got a call from his aunt while it was happening.
“She said, we’re in crisis here. When I asked her what’s going on, she said, we’re being flooded,” Horton said. “She said the water was up to the trailer and it was up to Jim’s waist in the driveway, that’s when I knew it was very bad and I told her, ‘Nancy, you’ve got to go.'”
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Horton said Tucker was worried about their dogs, packing food for them in the car. She and her husband were inside their home when it was swept away by floodwaters, and taken down river for at least half a mile.
Tucker’s husband was found dead a few days after the flood, about two miles from home. But Tucker is still missing.
Searching for Steve Cloyd
When Steve and Keli Cloyd’s sons heard their dad was in trouble, they traveled from Illinois to begin searching for him.
The next day, their dog was found alive in the Nolichucky River. Two days later, they found Steve Cloyd’s Jeep, its freedom panel torn out from the inside, a sign that he had escaped. The jeep was found just three-tenths of a mile from their home.
“He could be right under where the Jeep was, with all the layers of silt, he could be in drainage ditches they are currently cleaning out. He could be in the creek hat filled up first. He could have been washed into the river. It’s anybody’s guess,” Keli Cloyd said. “I was promised on multiple occasions they would not stop searching until they found him and the other missing Washington County resident, Nancy Tucker.”
Sheriff Keith Sexton confirmed that until Steve Cloyd and Nancy Tucker are found, the will be considered missing people.
Steve Cloyd’s brother, Gary Cloyd, said the family is still searching.
“Steve was a good guy. He was dearly loved by the people that knew him. If you knew him, you’d be out looking for him too,” he said.
Debris fields remain an obstacle
Keli Cloyd said one area of interest is Jackson Island. It runs along the Nolichucky River and its debris fields can reach 40 feet high.
“So if Steve or Nancy or anyone else is in those debris piles, it’s going to take experts to come out there,” she said. “My only goal in any of this is to find my husband so that we can put him to rest in the manner that he chose.”
Cloyd told NewsNation there is a dog team scheduled to search the debris fields at Jackson Island in late January or early February.


