BELOW SUPERNAV drop zone ⇩

DOT, Biden announce rules to compensate air travelers

  • Travelers have been left frustrated by flight cancellations, delays
  • New rulemaking by Biden administration aims to rectify this issue
  • Travelers will be compensated for expenses beyond a ticket
FILE - A traveler looks at a flight board with delays and cancellations at Ronald Reagan Washington National Airport in Arlington, Va., Wednesday, Jan. 11, 2023. Congressional investigators said in a report Friday, April 28, 2023, that an increase in flight cancellations as travel recovered from the pandemic was due mostly to factors that airlines controlled, including cancellations for maintenance issues or lack of a crew. (AP Photo/Patrick Semansky, File)

FILE – A traveler looks at a flight board with delays and cancellations at Ronald Reagan Washington National Airport in Arlington, Va., Wednesday, Jan. 11, 2023. (AP Photo/Patrick Semansky, File)

MAIN AREA TOP drop zone ⇩

MAIN AREA TOP drop zone ⇩

maylen

https://digital-stage.newsnationnow.com/

AUTO TEST CUSTOM HTML 20241114185800

AUTO TEST CUSTOM HTML 20241115200405

AUTO TEST CUSTOM HTML 20241118165728

AUTO TEST CUSTOM HTML 20241118184948

(NewsNation) — President Joe Biden and Transportation Secretary Pete Buttigieg announced new rules federal officials are working on which would require airlines to compensate passengers who are stranded and cover travelers’ expenses for amenities like meals, hotels and rebooking.

Under these rules, airlines, for the first time, would be required to pay compensation beyond a ticket refund.

“When an airline causes a flight cancellation or delay, passengers should not foot the bill,” U.S. Transportation Secretary Pete Buttigieg said in a statement. “This rule would, for the first time in U.S. history, propose to require airlines to compensate passengers and cover expenses such as meals, hotels and rebooking in cases where the airline has caused a cancellation or significant delay.”  

Currently, according to the Associated Press, if an airline cancels a flight, customers can get a refund of the unused part of their ticket and certain extras that they might have paid to the airline, such as fees for checking a bag or getting a seat assignment. Airlines often try to persuade consumers to accept a travel voucher instead, though.

No airline, however, guarantees cash compensation when an airline issue causes a significant delay or cancellation, the Department of Transportation said.

“The Department’s rulemaking proposes to ensure that passengers experiencing controllable delays and cancellations are better protected from financial losses than is the case today,” a news release said.

Widespread flight disruptions last summer caused much. public scrutiny of airlines, and caused the Transportation Department to create FlightRights.Gov. This online dashboard was designed to pressure airlines to improve customer service and lets consumers check each airline’s policy on refunds and compensation.

The Associated Press contributed to this report.

Travel

Copyright 2024 Nexstar Media Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed

Site Settings Survey

 

MAIN AREA MIDDLE drop zone ⇩

Trending on NewsNation

AUTO TEST CUSTOM HTML 20241119133138

MAIN AREA BOTTOM drop zone ⇩

tt

KC Chiefs parade shooting: 1 dead, 21 shot including 9 kids | Morning in America

Witness of Chiefs parade shooting describes suspect | Banfield

Kansas City Chiefs parade shooting: Mom of 2 dead, over 20 shot | Banfield

WWE star Ashley Massaro 'threatened' by board to keep quiet about alleged rape: Friend | Banfield

Friend of WWE star: Ashley Massaro 'spent hours' sobbing after alleged rape | Banfield

Sunny

la

66°F Sunny Feels like 66°
Wind
6 mph WSW
Humidity
39%
Sunrise
Sunset

Tonight

Clear to partly cloudy. Low 47F. Winds N at 5 to 10 mph.
47°F Clear to partly cloudy. Low 47F. Winds N at 5 to 10 mph.
Wind
7 mph N
Precip
12%
Sunset
Moon Phase
Waning Gibbous