PHILADELPHIA (AP) — A man charged with raping a woman on a commuter train just outside Philadelphia harassed her for more than 40 minutes while multiple people held up their phones to seemingly record the assault without intervening, authorities said.

More than two dozen train stops passed as the man harassed, groped and eventually raped the woman, the police chief for the Southeastern Pennsylvania Transportation Authority said at a news conference Monday.

Police do not believe a single witness on the train dialed 911. They are investigating whether some bystanders filmed the assault.

Both the man and woman got on the train at the same stop Wednesday night in North Philadelphia. Officers pulled the man off the woman at the last stop. They responded within about three minutes of a 911 call from a transportation authority employee, authorities said.

“What we want is everyone to be angry and disgusted and to be resolute about making the system safer,” SEPTA Police Chief Thomas J. Nestel III said at the news conference.

Arrest records show Fiston Ngoy, 35, was charged with rape and related offenses.

The affidavit of arrest for Ngoy detailed times of the assault, including that during those 40 minutes the woman appears to repeatedly push Ngoy away.

Nestel would not give an approximate number of witnesses and it was unclear from the affidavit how many passengers were present for those 40 minutes. Authorities have not released the surveillance video.

“I can tell you that people were holding their phone up in the direction of this woman being attacked,” he said.

Elizabeth Jeglic, a psychology professor at the John Jay College of Criminal Justice, researches sexual violence prevention. She said if people feel uncomfortable physically intervening, there are other options like calling the police.

“When we have multiple people, people don’t necessarily intervene,” she said. “However, more recent research actually suggests that looking at video footage of more extreme circumstances that up to 90% of cases we do see people intervening. So it was actually somewhat of an aberration in this case that somebody did not step forward to help this individual.”

Superintendent Timothy Bernhardt, of the Upper Darby Police Department, has said surveillance footage showed other riders were on the train and someone “should have done something.” Messages for Bernhardt were left Monday.

The New York Times reported that Bernhardt said that people who recorded the attack and failed to intervene could possibly be charged, but that would be up to the Delaware County District Attorney’s office to determine.

There were no calls made to 911 in Philadelphia. Nestel said police were still waiting for Delaware County 911, which covers the last two train stops, to determine if it received any calls.

Investigators said in the affidavit that Ngoy sat down next to the woman about a minute after he boarded the train car, shortly after 9:15 p.m. The video shows her pushing him away multiple times until he is seen ripping her pants down at about 9:52 p.m.

Bernhardt said officers arrived at the 69th Street terminal on the Market-Frankford Line, the busiest route on SEPTA, around 10 p.m.

A SEPTA employee who was in the vicinity as the train went past called police to report that “something wasn’t right” with a woman aboard the train, Bernhardt said.

SEPTA police waiting at the next stop found the woman and arrested Ngoy, who they had pulled off of the woman. She was taken to a hospital.

According to the court documents, the woman told police that Ngoy ignored her pleas to go away.

Ngoy claimed in his statement to police that he knew the victim, but couldn’t remember her name and said the encounter was consensual.

Ngoy, who listed his last address as a homeless shelter, remained in custody on $180,000 bail. His initial court appearance is scheduled for Oct. 25. Court records show he had not requested a public defender as of Monday.

SEPTA issued a statement calling it a “horrendous criminal act” and urged anyone witnessing such a thing to report it to authorities by calling 911, pressing an emergency button on every train car or using the authorities emergency safety app.

“There were other people on the train who witnessed this horrific act, and it may have been stopped sooner if a rider called 911,” the authority said.

AP journalist Ted Shaffrey in New York contributed to this report.