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Samsung recalls 1.1M electric stoves over accidental activations

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(WHTM) — The Consumer Product Safety Commission (CPSC) has issued a recall notice for 1.1 million Samsung slide-in electric ranges after reports that people — and pets — had unintentionally activated the stovetops.

Specifically, the front-mounted knobs on the electric slide-in range models can be activated by “accidental contact by humans or pets,” which poses a potential fire hazard, the notice states.

To date, Samsung has received over 300 reports of unintentional activation of the front-mounted knobs by humans and pets since 2013. The ranges involved in the recall have been involved in about 250 fires.

CPSC said at least 18 of the fires caused extensive property damage, and about 40 injuries have been reported. Additionally, there have been reports of seven fires resulting in the death of pets.

The recall involves about 1,120,905 Samsung ranges with the following model numbers, which can be located on the inside upper left corner of the oven door or inside the storage bin located at the bottom of the oven:

NE58K9430SS/AA 
NE58N9430SG/AA 
NE58R9431SG/AA 
NE58R9431SS/AA 
NE58R9431ST/AA 
NE58F9500SS/AA 
NE58K9500SG/AA 
NE58F9710WS/AA 
NE58K9850WS/AA 
NE58K9850WG/AA 
NE58K9852WG/AA 
NE58H9950WS/AA 
NE58R9311SS/AA
NE63T8111SG/AA 
NE63T8111SS/AA 
NE63T8311SG/AA 
NE63T8311SS/AA 
NE63BG8315SSAA 
NE63CB831512AA 
NE63BB851112AA 
NE63T8511SG/AA 
NE63T8511SS/AA 
NE63T8511ST/AA 
NE63A8711QN/AA 
NE63BB871112AA 
NE63T8711SG/AA
NE63T8711SS/AA
NE63T8711ST/AA
NE63T8751SG/AA 
NE63T8751SS/AA
Courtesy of CPSC

The ranges were sold at Best Buy, Costco, Home Depot, Lowe’s and other appliance stores nationwide, as well as online at Samsung.com. Depending on the model, the ranges were sold from May 2013 through August 2024 for between $1,250 and $3,050.

To remedy the recall, Samsung is offering free knob locks and covers as an added safety measure for the electric slide-in ranges.

To receive a set of free knob locks or covers, depending on their model, customers can visit samsung.com/us/support/range-knob-kit, contact Samsung toll-free at 1-833-775-0120 from 9:00 a.m. to 8:00 p.m. ET Monday through Friday.

Consumers can also send an email to rangesupport@sea.samsung.com.

Recalls and Consumer Alerts

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