FCC investigating reports of 911-related outages in western US
- Outages were reported in South Dakota, Nebraska, Nevada and Texas
- Service has since been restored
- Reports: No immediate indication of a cyberattack
Police dispatch, communication headset and man talking, speaking and consulting with security, monitor CCTV or callcenter. Conversation, support consultation and back of person chat about 911 service
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(NewsNation) — The Federal Communications Commission (FCC) said Thursday it is investigating reports of yesterday’s outages related to the emergency services telephone line in parts of the U.S.
“We are aware of reports of 911-related outages and we are currently investigating,” the agency wrote on social media.
Services on the 911 telephone call line were restored late on Wednesday in parts of the country following a widespread outage across all of South Dakota and in parts of Nebraska, Nevada and Texas.
NBC News, citing law enforcement sources, reported there was no indication the outages were caused by a cyberattack.
However, the Department of Homeland Security has warned of increased risks of cyber attacks on 911 services as they have migrated to digital systems based on Internet Protocol standards.
According to Reuters, several cyberattacks targeting 911 systems have taken down the services in recent years, one of which, in 2017, paralyzed 911 centers in more than a dozen states.
Reuters contributed to this story.
